Troubleshooting and platform limits
What the social networks don't allow (platform limits)
One list of what Instagram, Facebook, TikTok, YouTube, LinkedIn, Pinterest, Threads and Google don't let outside tools do, what Kredia doesn't do yet, and the workaround for each.
ConceptWho it's for:OwnerAdminEditorViewerInstagramFacebookTikTokYouTubeLinkedInPinterestThreadsGoogle Business Profile
Checked on 24 October 2026Open in Kredia
Kredia works only through each network's official API, so it can do only what the network allows outside tools to do. This keeps your clients' accounts safe: tools that go around the official API can get accounts restricted or banned.
Some limits come from the network and no tool can get around them. Others are things Kredia doesn't do yet. The tables below keep the two apart.
What the networks don't allow
| Network | What isn't possible | What you see in Kredia | Workaround |
|---|---|---|---|
| Editing the bio or profile picture | The bio is read-only on the client's page | Edit in the Instagram app | |
| Adding music to a Reel or Story | The Audio section is marked Soon | Add the sound in the Instagram app after publishing | |
| Highlights | No Highlights option | Add the Story to a Highlight in the Instagram app | |
| Mention stickers on Stories | A note under Story posts | Tag accounts on a feed photo instead | |
| Connecting a personal account | Only Business or Creator accounts connect | Switch to a professional account in the Instagram app (free) | |
| Searching for users to tag | No search: you type exact usernames | Copy the username from the profile | |
| Instagram, TikTok | Deleting a live post through the API | Deleting in Kredia doesn't remove live posts | Delete in the platform's app |
| Instagram, Facebook | Replying to a message more than 24 hours after the person's last message | Reply box blocked | Wait for the person to write again |
| Reading every message request | Some requests don't appear | Accept requests in the Instagram app | |
| TikTok | Public posts from apps that haven't passed TikTok's audit | Posts are set to "Only me" | Change the privacy in the TikTok app. See TikTok posts are published as private |
| Renewing access automatically | Reconnect by a date, every 60 days | Reconnect the account | |
| Reading a personal profile's past posts | Personal post history isn't shown | View it on LinkedIn | |
| YouTube | Custom thumbnails on unverified channels | Custom cover skipped | Verify the channel in YouTube |
| Publishing before Pinterest grants Standard access | "Pinterest app needs Standard access" | See Pinterest says the app needs Standard access | |
| Google Business Profile | Any use before Google approves API access for a verified location | Errors in the Google Business area | Manage the profile in Google for now |
What Kredia doesn't do yet
| Network | Not available in Kredia today | Workaround |
|---|---|---|
| Facebook, Threads | Publishing more than the first photo or video of a post | Post albums in the app. See A carousel was published as a single image on Facebook or Threads |
| Link stickers, polls and music on Stories; text on video Stories | Add them in the Instagram app | |
| Facebook, YouTube | Replying to comments (you can read them) | Reply in the platform's app |
| TikTok | Photo posts and carousels (video only) | Post photos in the TikTok app |
| YouTube | Regular long videos (Shorts only: vertical, up to 3 minutes) | Upload long videos in YouTube Studio |
| Articles and documents; LinkedIn in the mobile app | Post them on LinkedIn; use the website for LinkedIn posts | |
| Video pins | Post video pins in Pinterest | |
| Google Business Profile | Publishing posts | Post updates in Google |
| YouTube, LinkedIn, Pinterest, Threads, Google Business Profile | Sending the client a link to connect the account | Connect it yourself, for example on a call with the client |
See also
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