How to get started with the Kredia mobile app

The Kredia mobile app lets you check on your clients, create posts and approve them from your phone. It uses the same account, agency and clients as Kredia on the web, so anything you do in one shows up in the other.

Before you start#

• You have an iPhone. The app is available for iPhone by invitation from Kredia, through Apple's TestFlight app. There's no Android version yet. To get an invitation, write to [email protected].
• You already have a Kredia account. Kredia is invite-only, and new accounts are created from a team invitation. If you don't have one yet, open your invitation email and join on the web first. See How to join an agency from an invitation.

Sign in#

1. Install TestFlight from the App Store, then open the invitation from Kredia and install the Kredia app.
2. Open the app. To switch the language, tap עברית (or English) on the sign-in screen.
3. Tap Log in and enter the email and password you use on the web, or tap Continue with Google if you sign in with Google.
4. Next time, the welcome screen lists the accounts you used on this phone under Choose an account to continue. Tap yours, or tap Use another account.

Find your way around#

The tabs at the bottom of the screen:

Tab	What it's for
Home	Each client's card with the latest numbers and their next post. Switch between Today and Week. Pull down to refresh.
Create	Start a new post from the camera, your gallery, Canva or plain text.
Campaigns	Your content campaigns per client.
Approvals	Posts waiting for your decision. This tab appears only for Owners, Admins, approvers, or when something is waiting for you.

• Pick a client: tap the client pill at the top of a screen to open the client list. Search, or choose All clients. The client you pick stays selected across screens.
• Open a client: tap their card on Home to see their networks, posts and numbers.
• Settings: tap the settings button at the top of Home to change the language, accept updated terms, switch agency or log out.

What can go wrong#

• "Kredia is invite-only right now." You tried to create an account in the app. Ask your agency for an invitation and join from the email on the web first.
• No push notifications. Notifications aren't available yet. Check the Approvals tab or the banner on Home for posts that need you.
• A client shows no networks. Accounts are connected on the Kredia website, not in the app. See How to connect, reconnect or disconnect a social account.
• No LinkedIn. LinkedIn posts and profiles are available on the web only.

See also#

• How to create a post on mobile
• How to approve posts on mobile
• How to sign in with email or Google