Overview
Welcome to Kredia
Kredia helps social media agencies plan, approve and publish content for their clients on Instagram, Facebook, TikTok, YouTube, LinkedIn, Threads and more, from one place. Everything in Kredia fits into four building blocks: your agency, your team, your clients, and each client's connected accounts.
Agencies, team roles, clients and their connected social accounts. The building blocks you work with every day in Kredia. Read: How Kredia is organized
Get started
Set up your agency once, then follow the same loop for every client: connect, create, approve, publish.
Create your agency
Set up the workspace that holds your team, your clients and their posts.
Add a client
Create a client so you can connect their accounts and plan their content.
Connect a social account
Link Instagram, Facebook, TikTok, YouTube and more so Kredia can publish.
Schedule your first post
Write a post, pick the platforms and choose when it goes live.
Set up approvals
Let teammates or clients review posts before they are published.
Get the mobile app
Create, approve and check posts from your phone.
Browse by topic
Getting started
From invitation to the first scheduled post: sign in, create the agency, and how Kredia is organized.
5 articles
Clients and connected accounts
Add clients, connect each social platform, keep connections healthy, and let clients connect their own accounts.
7 articles
Creating content
The composer: platforms, post types, media, carousels, covers, Stories, tags, collaborators and Canva.
Coming soon
Scheduling, calendar and campaigns
Find, edit, reschedule, publish now, delete and preview posts; group posts into content campaigns.
Coming soon
Approvals
How the per-client approval policy works, how to approve or request changes, versions and held posts.
Coming soon
Inbox and comments
Instagram and Facebook DMs, comments, and Instagram comment auto-reply.
Coming soon
Ads
Connect ad accounts, create Meta and TikTok campaigns, boost posts, edit running campaigns, Smart Insights.
Coming soon
Insights and reports
The Analytics page and the printable ads report.
Coming soon
Team, roles and tasks
Roles, inviting and managing teammates, and the internal task board.
2 articles
Plans and billing
What plan you're on, team-seat limits, and redeeming a design-partner code.
2 articles
Client portal
What clients see, how they sign in with an email code, and how they connect their own accounts.
Coming soon
Mobile app
The iOS app: Home, client screen, create on the go, approvals, campaigns, ads and settings.
Coming soon
Account, settings and security
Agency profile, language, sessions, and deleting your account or agency.
Coming soon
Troubleshooting and platform limits
Symptom, cause and fix entries, plus what the social networks' APIs do not allow.
5 articles
Common questions
All questions and answersWhy can't I sign up for Kredia?
Kredia is invite-only right now. You can register only with an email address that has a pending team invitation.
Ask your agency's Owner or an Admin to invite you, then register with exactly the address they invited. To open a new agency, contact us.
Can I connect a personal Instagram account?
No. Instagram lets outside tools connect Business or Creator accounts only.
The account owner can switch to a professional account for free in the Instagram app's settings, then connect it again in Kredia.
What's the difference between an agency and a client in Kredia?
Your agency is your workspace: it holds your team, your clients and everything you publish. A client is a business you manage social media for.
Each client has its own connected accounts, approval rules and posts.
Can Kredia write captions or suggest content with AI?
Not today. The composer has no AI caption writer and no content suggestions.